How to forward Instant Messages to SMS when you are away from your PC

Posted by Paul on Aug 31, 2006

Follow the steps below to get Skype instant messages (also known as text chat messages, or chat messages) forwarded to your mobile phone via SMS when you are away from your desk. (These steps assume you have Outlook installed – see Skylook prerequisites for details).

1. Follow these instructions to set up Skype if you don’t already use it.

2. If you don’t already have Skylook, download and install it from here.

3. Start Outlook. If you are running Skylook for the first time, you will see the Skylook licensing wizard and the Skylook Welcome wizard. When you see the page below, fill it out as shown:
Instant Messages forwarded to SMS wizard

4. If you are not running Skylook for the first time, you won’t see the welcome wizard, but you can set up IM forwarding by clicking this button on the toolbar:
Skylook Alerts Button

then filling in the options as shown:
Instant Message forwarding to SMS - Options

and clicking OK.

5. Skype SMS requires you to purchase Skype Credit. Each time an SMS is sent (and therefore each time you receive a reminder alert), your Skype Credit balance is reduced. If you do not have any Skype Credit, the wizard or options dialog will prompt you to purchase some. Alternatively, you can buy Skype Credit here. If you are doing this for the first time, we recommend you purchase the minimum amount so you can give it a try without too much of an outlay.

6. Proceed to the end of the welcome wizard if it is still displayed.

7. To test IM forwarding, set your Skype status to “Away” by clicking the bottom left hand corner of the Skype application as shown below, so that Skylook thinks you are away from your PC:
Switch to Away Status

8. Now have someone send you an instant message via Skype.

9. Soon after the message appears on your screen, you will receive an SMS containing the message. (NOTE: If the message is too long, it may be truncated to fit within the limit for a single SMS of 160 characters. You can tell Skylook to send multiple SMS messages instead of truncating, using Advanced Alerts).

10. If you did not receive an alert, check the Outlook inbox. If Skylook had problems sending the SMS (e.g. if the number is invalid), the details of the problem are placed in a new inbox item for you to review.

11. Once you’ve finished trying this, don’t forget to set your Skype status back to “Online”. By default, Skype switches your status to “Away” automatically if your computer is left idle for more than five minutes. (Note: You may wonder what happens with instant messages that come in during the five minute gap – don’t worry, Skylook forwards these messages also, as soon as Skype switches your status to “Away”).

If you need additional help, please contact us for assistance.

How to be alerted via SMS about appointments

Posted by Paul on Aug 31, 2006

Many people use Outlook to maintain details of appointments. It’s great to be able to get an automatic reminder when an important meeting or other appointment is due. But what happens when you are away from your PC and unable to see the reminder?

Some people use smartphone devices, and synchronize their portable calendars with Outlook each time they are at their desk. This works fine, but sometimes synchronization can be cumbersome or troublesome. It also falls down when meetings are scheduled by coworkers at short notice – these appointments don’t get synchronized and therefore reminders are not generated.

The solution described below may be a better alternative for some. It is easy to set up and does not rely on synchronization. Follow the steps to send appointment reminders and other Outlook reminders to your mobile phone via SMS when you are away from your desk. Hopefully this will mean fewer missed appointments for you!

(These steps assume you have Outlook installed – see Skylook prerequisites for details).

1. Follow these instructions to set up Skype if you don’t already use it.

2. If you don’t already have Skylook, download and install it from here.

3. Start Outlook. If you are running Skylook for the first time, you will see the Skylook licensing wizard and the Skylook Welcome wizard. When you see the page below, fill it out as shown:
SMS Alert for Appointment - Wizard

4. If you are not running Skylook for the first time, you won’t see the welcome wizard, but you can set up the alert by clicking this button on the toolbar:
Skylook Alerts Button

then filling in the options as shown:
Alerting Options

and clicking OK.

5. Skype SMS requires you to purchase Skype Credit. Each time an SMS is sent (and therefore each time you receive a reminder alert), your Skype Credit balance is reduced. If you do not have any Skype Credit, the wizard or options dialog will prompt you to purchase some. Alternatively, you can buy Skype Credit here. If you are doing this for the first time, we recommend you purchase the minimum amount so you can give it a try without too much of an outlay.

6. Proceed to the end of the welcome wizard if it is still displayed.

7. Set up a test appointment in the Outlook calendar. If you set one up for, say, an hour ago, Outlook should display the reminder soon after you save the appointment.

8. After the reminder is displayed, leave it (i.e. do not dismiss or snooze it) for two to three minutes. You will receive an SMS alerting you about the reminder. (NOTE: the two to three minute interval is a Skylook default. You can vary this and other settings using Advanced Alerts.  In addition, if your Skype status is “Away” or “Not Available”, the SMS is sent straight away).

9. If you did not receive an alert, check the Outlook inbox. If Skylook had problems sending the SMS, the details of the problem are placed in a new inbox item for you to review.

10. Once you’ve finished trying this, don’t forget to set your Skype status back to “Online”. By default, Skype switches your status to “Away” automatically if your computer is left idle for more than five minutes. (Note: You may wonder what happens with reminders that pop up during the five minute gap – don’t worry, Skylook forwards these calls also, as soon as Skype switches your status to “Away”).
If you need additional help, please contact us for assistance.

How to receive Voicemail messages in your Outlook inbox

Posted by Paul on Aug 30, 2006

It’s easier to stay organized and in control if you only need to check one place for incoming messages and for outstanding action items. If like most people, you already keep a close eye on your email inbox, it makes sense to get other messages, such as voice messages, via your inbox also – this way you only really need to pay attention to a single stream of incoming information.

If you would like to do this, and you use Outlook as your email client, the instructions below show you a simple way to do it. (The steps shown allow you to try it for free to see how it operates).

1. Follow these instructions to set up Skype if you don’t already use it.

2. If you don’t already have Skylook, download and install it from here.

3. Start Outlook. If you are running Skylook for the first time, you will see the Skylook licensing wizard and the Skylook Welcome wizard. Follow the prompts through the pages and when you see the pages below, fill them out as shown:
Skylook Answering Machine Wizard 1

Skylook Answering Machine Wizard 2

Skylook Answering Machine Wizard 3

(NOTE: An alternative to the Skylook Answering Machine is Skype Voicemail. If you have a Skype Voicemail subscription, you can leave the Skylook Answering Machine off – Voicemail messages will automatically be sent to your inbox. You can purchase Skype Voicemail here).


4. If you are not running Skylook for the first time, and you can’t remember how you configured call answering when you were prompted by the Skylook Welcome Wizard, choose “Tools | Configure Answering Machine” from the Skylook toolbar:
Configure Answering Machine

This will bring up a wizard similar to that shown above.

5. Get someone to call you on Skype.

6. When the call is received, let Skylook answer the call (or let Skype answer it if you are using Skype Voicemail).

7. After the caller has hung up, check your inbox. You should see a message like this one:
Voicemail in Inbox

8. Click on the message. A “Play” button will appear in the toolbar:
Play Button

Click it to hear the recording.
Call Playback

9. Open the item. You will see a number of hyperlinks in the item that allow you to take various actions (for example, call the person back).
Skylook Voicemail Hyperlinks

If you need help with any of the above, please contact us for assistance.

How to record calls to MP3 or other audio formats

Posted by Paul on Aug 30, 2006

Here is how you can record phone calls or PC-to-PC calls on your PC. (These steps assume you have Outlook installed – see Skylook prerequisites for details).

1. Follow these instructions to set up Skype if you don’t already use it.

2. If you only need to record PC-to-PC calls, skip this step. If you want to record calls made from your PC to standard phone lines you will need to purchase Skype Credit. If you want to record phone calls made from standard phone lines, you will need a SkypeIn number. You can purchase a SkypeIn number here.

3. If you don’t already have Skylook, download and install it from here.

4. Start Outlook. If you are running Skylook for the first time, you will see the Skylook licensing wizard and the Skylook Welcome wizard. When you see the dialog boxes below, fill them out as shown:
Welcom Wizard - Record Calls

Welcome Wizard Who to Record

5. If you are not running Skylook for the first time, and you can’t remember how you configured recording when you were prompted by the Skylook Welcome Wizard, click this button on the toolbar:
Skylook Options Button

then click the Recording option page and make sure the options are set as shown:
Skylook Options Dialog

If you want a format other than MP3, or a bitrate other than the default, click the “Change” button.

6. Start a phone call or PC-to-PC call, either from Outlook or directly from the Skype application. (Skylook will still record calls that you do not start from within Outlook). (NOTE: Recording this way also works for incoming calls, and for conference calls started directly from the Skype application).

7. Recording will start automatically, as indicated by the Skylook call window, which will appear at the bottom right-hand corner of your screen:
Skylook Call Window

8. You can see more detail about the recording by clicking the “Show Details” button:
Skylook Call Window - Medium

9. Hang up the call.

10. In Outlook, click on the “Skylook Conversations” folder. Your conversation, with the attached MP3 is listed as an item in the folder.
Skylook Conversations Folder

11. To listen to the recording, click on the item. A “Play” button appears in the toolbar:
Play Button

Click it to hear the recording.
Call Playback

If you have problems, refer to the troubleshooting tips here.

How to talk to Outlook contacts anywhere in the world for free

Posted by Paul on Aug 30, 2006

Here is how you can talk to your Outlook contacts anywhere in the world for free, directly from your PC. (These steps assume you have Outlook installed – see Skylook prerequisites for details).

1. Follow these instructions to set up Skype if you don’t already use it.

2. If the person you want to talk to doesn’t already use Skype, have them follow the same instructions you followed above.

3. If you don’t already have Skylook, download and install it from here.

4. Start Outlook. If you are running Skylook for the first time, you will see the Skylook licensing wizard and the Skylook Welcome wizard. Follow the prompts to ensure you have Skylook set up the way you want.

5. You will notice that Outlook contains an additional toolbar:
Skylook Toolbar

This toolbar allows you to do a number of different things, including allowing you to talk to your Outlook contacts anywhere in the world for free using Skype.

6. Go to your contacts folder and select the contact you wish to talk to.
Select a Contact in Outlook

7. Click the “Skype Call” button on the toolbar.

8. This window is shown:
Call another PC

If the Skype Name shown is correct, click OK to commence the call. If the Skype Name is empty you are prompted to enter one. (Hint: click “Find Skype Contact” to search for the right Skype Name). If the Skype Name is incorrect, click “Change details” to alter the number.

9. The call will commence.

If you need help with any of the above, just email us at skylook@skylook.biz for assistance.

How to make phone calls to Outlook contacts

Posted by Paul on Aug 29, 2006

Here is how you can make phone calls to your Outlook contacts, directly from the Outlook application. (These steps assume you have Outlook installed – see Skylook prerequisites for details).

1. Follow these instructions to set up Skype if you don’t already use it.

2. If you don’t already have Skylook, download and install it from here.

NOTE: Skype is free for PC-to-PC calls, but to call standard phones there is a fee. It’s cheap, but not free! To call a standard phone (i.e. normal phone or mobile phone), you will need to purchase some Skype Credit. You can buy Skype Credit here if you do not already have some. If you’re doing this for the first time, just buy the minimum amount so you can give it a try without too much of an outlay. (NOTE: There are exceptions – sometimes Skype runs promotional offers that allow you to call phones for free).

3. Start Outlook. If you are running Skylook for the first time, you will see the Skylook licensing wizard and the Skylook Welcome wizard. Follow the prompts to ensure you have Skylook set up the way you want.

4. You will notice that Outlook contains an additional toolbar:
Skylook Toolbar

This toolbar allows you to do a number of different things, including making phone calls to your Outlook contacts.


5. Go to your contacts folder and select the contact you wish to call.
Select a Contact in Outlook

6. Click the “Phone Call” menu and choose the number you want to call (Business, Cell or Home). If your Outlook contact already has one or more of these numbers filled in, they are shown in the menu. If not, you can still select the menu item and fill in the phone number in the next step.
Phone Call Menu

7. The “Make a Skype Phone Call” dialog:
Start Call Dialog

If the number shown is correct, click OK to commence the call. If the number is incorrect, click “Change Details” to alter the number. If the number is empty you are prompted to enter a number. Click OK after entering the number.
8. The call will commence.

If you have any problems or questions, please contact us for assistance.