If you cannot activate Skylook, follow these steps:
A. Check that your serial number is valid for the version of Skylook that you are running. NOTE: Serial Numbers issued for Version 1.0 and 1.5 (i.e. those with the prefix “busines”, “home” or “academi”) will not work with Skylook Version 2.0, as Skylook 2.0 is not […]

By default Skylook records calls to MP3 at 32kBit/s, 24kHz. This provides a good trade-off between file size and recording quality.
However, if you can afford a reduction in quality, and would like the recordings to take up less disk space, you can alter the format that Skylook uses to record calls. Just follow […]

By default, Skylook attaches recorded audio to an item in Outlook.
If you prefer to store recordings to a folder on your hard disk, follow these steps:
1. Go to “Tools > Options” from the Skylook toolbar.
2. Click the “Recording” tab.
3. Check the option “Store each recording in a folder…”.
4. Click the “Browse…” button and select the […]

To ensure the best possible recording quality when using Skylook, follow this checklist:

Do not run other CPU-intensive applications during recording. (It’s fine to have other applications open, but if any application is doing anything particularly heavy over a period of more than a few seconds this can affect recording quality, as well as the […]

If your recording contains your voice but not the other side of the call, check the following:

Go to “Tools > Options” in the Skylook Toolbar. Click the “Recording” tab and make sure both options labelled “Record all voices” are checked.
If you have other Skype recording products installed, try temporarily uninstalling them. Some Skype recording […]

Follow these steps to get a phone number in an overseas country, local to that country. If you have clients in multiple countries, and you would like clients to be able to call a number local to them, in order to contact you, these steps will allow you to do that, and have it […]

Welcome to the November edition of the Skylook newsletter.
Skylook Tips.

Test test

To uninstall Skylook, go to Control Panel > Add/Remove Programs. Select Skylook from the list then click the “Remove” button.
If you do not see Skylook in the list, please ensure that the account you are logged into Windows with is the same account that you originally installed under.

If your call recording is working, but you are not happy with the quality, click here.
If recording is not working at all, this is usually due to software that you has been installed on your PC previously, that has made adjustments to your Audio codecs and has stopped the default MP3 codec from working correctly. […]