You can set Skylook up to record all calls, including incoming and outgoing calls, automatically with no further intervention from you during each of the calls. (NOTE: All calls are recorded, including those made directly from the Skype window or using a Skype phone).
If you follow the steps below, all of your conversations will […]

If you cannot activate Skylook, follow these steps:
A. Check that your serial number is valid for the version of Skylook that you are running. NOTE: Serial Numbers issued for Version 1.0 and 1.5 (i.e. those with the prefix “busines”, “home” or “academi”) will not work with Skylook Version 2.0, as Skylook 2.0 is not […]

By default Skylook records calls to MP3 at 32kBit/s, 24kHz. This provides a good trade-off between file size and recording quality.
However, if you can afford a reduction in quality, and would like the recordings to take up less disk space, you can alter the format that Skylook uses to record calls. Just follow […]

By default, Skylook attaches recorded audio to an item in Outlook.
If you prefer to store recordings to a folder on your hard disk, follow these steps:
1. Go to “Tools > Options” from the Skylook toolbar.
2. Click the “Recording” tab.
3. Check the option “Store each recording in a folder…”.
4. Click the “Browse…” button and select the […]

If your recording contains your voice but not the other side of the call, check the following:

Go to “Tools > Options” in the Skylook Toolbar. Click the “Recording” tab and make sure both options labelled “Record all voices” are checked.
If you have other Skype recording products installed, try temporarily uninstalling them. Some Skype recording […]

Follow these steps to get a phone number in an overseas country, local to that country. If you have clients in multiple countries, and you would like clients to be able to call a number local to them, in order to contact you, these steps will allow you to do that, and have it […]

Windows XP:
To uninstall Skylook, go to Control Panel > Add/Remove Programs. Select Skylook from the list then click the “Remove” button.
If you do not see Skylook in the list, please ensure that the account you are logged into Windows with is the same account that you originally installed under.
IMPORTANT: If your computer prompts you to […]

If your call recording is working, but you are not happy with the quality, click here.
If recording is not working at all, this is usually due to software that you has been installed on your PC previously, that has made adjustments to your Audio codecs and has stopped the default MP3 codec from working correctly. […]

By default, Skylook places recordings in a folder called “Skylook Conversations” in your default Outlook mailbox. Also by default, all calls are recorded, but only your side of each call is recorded. All of these defaults are changeable by selecting “Tools > Options” on the Skylook toolbar.
If you cannot find the Skylook Conversations folder, try […]

If you have followed the Skylook installation instructions and the Skylook toolbar does not appear, or if the toolbar was appearing but now has stopped appearing, try the following suggestions:

Make sure you are running Outlook 2000/XP/2002/2003/2007. Skylook will not work with Outlook Express.
If you received an error message referring to “Esellerate”, click here for […]