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How to make phone calls to Outlook contacts

Here is how you can make phone calls to your Outlook contacts, directly from the Outlook application. (The following instructions assume that you already have Outlook 2000/XP/2003 installed).

1. Follow these instructions to set up Skype if you don’t already use it.

2. If you don’t already have Skylook, download and install it from here.

NOTE: Skype is free for PC-to-PC calls, but to call standard phones there is a fee. It’s cheap, but not free! To call a standard phone (i.e. normal phone or mobile phone), you will need to purchase some Skype Credit. You can purchase Skype Credit here if you do not already have some. If you’re doing this for the first time, just buy the minimum amount so you can give it a try without too much of an outlay. (NOTE: There are exceptions - sometimes Skype runs promotional offers that allow you to call phones for free).

3. Start Outlook. If you are running Skylook for the first time, you will see the Skylook licensing wizard and the Skylook Welcome wizard. Follow the prompts to ensure you have Skylook set up the way you want.

4. You will notice that Outlook contains an additional toolbar:
Skylook Toolbar

This toolbar allows you to do a number of different things, including making phone calls to your Outlook contacts.

5. Go to your contacts folder and select the contact you wish to call.
Select a Contact in Outlook

6. Click the “Phone Call” menu and choose the number you want to call (Business, Cell or Home). If your Outlook contact already has one or more of these numbers filled in, they are shown in the menu. If not, you can still select the menu item and fill in the phone number in the next step.
Phone Call Menu

7. This window is shown:
Start Call Dialog

If the number shown is correct, click OK to commence the call. If the number is incorrect, click “Change Details” to alter the number. If the number is empty you are prompted to enter a number. Click OK after entering the number.
8. The call will commence.

If you have any problems or questions, we can help - just email us at skylook@skylook.biz for assistance.



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Reader Comments

[…] 6. Start a phone call or PC-to-PC call, either from Outlook or directly from the Skype application. (Skylook will still record calls that you do not start from within Outlook). (NOTE: Recording this way also works for incoming calls, and for conference calls started directly from the Skype application). […]

[…] Calling an Outlook contact on their phone […]

[…] Call Outlook contacts or PCs using Skype. […]

Works SkypeIn and SkypeOut with a TAPI-like interface? Can I make a connction using TAPI from other programs also?

Hi Dietrich,
Skylook does not use TAPI.
Regards,
Paul

Want to know if this skylook has possibility to interface with external program thru dde or ole or api that allows me to dial from other application. thx.

Hi Fernando,
Skylook doesn’t have an external interface. Perhaps you could use the Skype interface? (via COM and/or via Windows Messaging). See http://developer.skype.com for information.
Paul

[…] 6. Start your phone call or PC-to-PC call, either from Outlook or directly from the Skype application. (Skylook will still record calls that you do not start from within Outlook). (NOTE: Recording this way also works for incoming calls, and for conference calls started directly from the Skype application). […]

Does Skylook work with Business Contact Manager for Outlook - that is, does it deal with those Business Contacts in the same way it can deal with regular Contacts? Some programs do and some don’t - just wondering…

Hi Geoff,

The answer is yes and no.
You can make phone calls to BCM contacts, and any changes you make to phone numbers when you make calls are saved (so far so good).
However BCM prevents us storing the Skype ID on the contact (not so good), so for Skype-to-Skype calls it doesn’t work.
For the same reason, you can’t synchronize BCM contacts with Skype contacts.
Regards,
Paul

[…] Call Outlook contacts’ phones or PCs using Skype. […]

[…] Call Outlook contacts’ phones or PCs using Skype. […]

[…] 4. Führen Sie einen Telefonanruf oder einen PC-zu-PC Anruf, entweder von Outlook oder direkt von der Skype-Anwendung aus. (Dieses Verfahren funktioniert auch bei Anrufen, die Sie nicht von Outlook aus führen). […]

[…] 8. Start making phone calls using Skype and Skylook. (NOTE: You can make calls directly from Skype if you wish - calls are copied to the journal regardless of whether they are started from Outlook or not, as long as Outlook is running). […]

[…] Call Outlook contacts’ phones or PCs using Skype™. […]