The following steps show you how you can set up your PC to take phone messages for you. The messages are stored as MP3 and attached to Outlook inbox items, so you can deal with them the same way you deal with incoming emails. (Note: the instructions assume you already have Outlook 2000/XP/2003 installed).
1. Follow […]

Applications like Outlook are great for keeping in control of outstanding tasks. If you receive an email that you aren’t able to deal with right away, you can simply mark it as unread, to remind you to look at it later. You can also flag it, copy it to an “unactioned” folder, or use other […]

The steps below show you how you can store phone calls, PC-to-PC calls, instant messages and SMS together with email in Outlook, and then review all of these together for each individual contact. This in effect gives you a history of communications with each contact. (Note: The following instructions assume that you already have Outlook […]

Many people, particularly at work, file away all of their email in case they need it for future reference. Others don’t keep everything but of these, many keep the important emails, and perhaps categorize them into Outlook folders.
PC-based voice communications and instant messages are just as important as email, and are as worthy of filing […]