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How to keep a record of your phone calls in the Outlook Journal

Posted by admin on July 3rd, 2007

Here is how to keep a permanent record of all your phone calls in the Outlook Journal.
Following the steps below will allow you to:

Make and receive phone calls using just your PC and a broadband internet connection.
Automatically create a journal entry for each call you make or receive.
Record all calls in the journal or only […]

Skype Call Monitor Window

Posted by Paul on September 4th, 2006

When a Skype call is in progress, Skylook displays a call monitor window (shown below). This window allows you to take notes about the call, hang up when the call is complete, and start, stop or pause recording of the call. The window can be closed or minimized during a call without affecting the call […]

How to manage follow-up on calls, voicemails and instant messages like you do with email

Posted by Paul on September 3rd, 2006

Applications like Outlook are great for keeping in control of outstanding tasks. If you receive an email that you aren’t able to deal with right away, you can simply mark it as unread, to remind you to look at it later. You can also flag it, copy it to an “unactioned” folder, or use other […]

How to file away all communications, not just email

Posted by Paul on September 1st, 2006

Many people, particularly at work, file away all of their email in case they need it for future reference. Others don’t keep everything but of these, many keep the important emails, and perhaps categorize them into Outlook folders.
PC-based voice communications and instant messages are just as important as email, and are as worthy of filing […]

How to take notes about calls and file them in Outlook with the call audio attached

Posted by Paul on September 1st, 2006

The following steps show you how to easily enter notes about calls, during and after each call, and automatically file the notes away along with the call audio for future reference. The notes are stored as a standard Outlook item (i.e. like an email), and the audio is captured as an MP3 file and attached […]