Here is how to keep a permanent record of all your phone calls in the Outlook Journal.
Following the steps below will allow you to:

Make and receive phone calls using just your PC and a broadband internet connection.
Automatically create a journal entry for each call you make or receive.
Record all calls in the journal or only […]

SkypeIn is Skype terminology for being able to take calls from normal phones using Skype.
Obviously for people to be able to call you on Skype using a plain old traditional phone or mobile/cell phone, they need a number to call. So when you sign up for SkypeIn, the people at Skype give you your […]

SkypeOut is Skype terminology for making calls to standard phone lines. This includes land lines and mobile/cell phones - i.e. any number you can call from a standard phone except emergency numbers (e.g. 000, 999) and, in some cases, toll-free numbers.
SkypeOut calls are charged per minute. The rates are cheap (comparable to calling […]

Once you have set up Skype you can start to make calls.
There are two types of calls you can make: PC to PC (these are free) and PC to Phone (these require Skype Credit which you can buy here.
PC to PC
Everyone on Skype has a “Skype Name”. This is like an ID. It is a […]

When a Skype call is in progress, Skylook displays a call monitor window (shown below). This window allows you to take notes about the call, hang up when the call is complete, and start, stop or pause recording of the call. The window can be closed or minimized during a call without affecting the call […]

The following steps show you how you can set up your PC to take phone messages for you. The messages are stored as MP3 and attached to Outlook inbox items, so you can deal with them the same way you deal with incoming emails. (Note: the instructions assume you already have Outlook 2000/XP/2003 installed).
1. Follow […]

The steps below show you how you can store phone calls, PC-to-PC calls, instant messages and SMS together with email in Outlook, and then review all of these together for each individual contact. This in effect gives you a history of communications with each contact. (Note: The following instructions assume that you already have Outlook […]

Most of us don’t want to be available via our phones all the time, but generally we like to be contactable if we are really needed. There are calls we would like to take and others that we know we can deal with later. Which are the calls we want to take? It depends on […]

Many people, particularly at work, file away all of their email in case they need it for future reference. Others don’t keep everything but of these, many keep the important emails, and perhaps categorize them into Outlook folders.
PC-based voice communications and instant messages are just as important as email, and are as worthy of filing […]

The following steps show you how to easily enter notes about calls, during and after each call, and automatically file the notes away along with the call audio for future reference. The notes are stored as a standard Outlook item (i.e. like an email), and the audio is captured as an MP3 file and attached […]