Recording both sides of your Skype call at a consistent volume     

Skylook records what you say and hear through Skype.  In order to get the best sounding recordings, you need to make sure that your underlying Skype call sounds as good as it can be.

To ensure that you record your Skype calls at a consistent volume on both sides of the call (your side, and the other side), follow these steps:

1.       Wear a headset instead of using your PC speakers.  Wearing a headset (even a cheap one) can make a huge difference.  If you need a headset, see our range.

2.       Make a few tests calls to one of your Skype contacts. Listen to how the audio sounds during the call and then play back the recorded Skylook file and listen to the audio levels in the recording. Tip: If you can’t find anyone to do a test call with, try calling “echo123″ – Skype’s Call Testing Service. If the audio is still not sounding consistent on both sides, see the Skype Sound Setup Guide, or contact us for help.

3.       Once you have the Skype settings just right for recording, adjust your Windows volume controls for listening comfort (these do not affect the level at which Skylook records).

4.       Once you have Skype setup so you get great sounding calls, you can tweak Skylook to record your calls at higher or lower quality bit-rates & file formats.  We recommend you follow steps 1-3 before trying this step as the best way to get great sounding calls is to make sure the underlying Skype call is as good as it can be.  Out of the box, Skylook is configured to record your Skype calls at a bit-rate & file format which gives lots of clarity without taking up too much disk space.

Skylook is on Twitter     

Skylook is on Twitter at @SkylookDotBiz. Follow us for latest Skylook updates & special promos.

How to enter your Skylook serial key     

To activate Skylook on your computer, follow these steps:

1. Launch Microsoft Outlook to launch Skylook.

2. Click on the Skylook > Options menu (the Skylook logo which appears at the end of the Skylook toolbar).

3. In Skylook, click on the Options tab, then click on the Purchase/Activate Skylook button to launch the Skylook Licensing Wizard

4. In the Skylook Licensing Wizard, click Activate Now (with serial key previously acquired) and click Next. Then enter in your serial key and click Next.

Skylook Desktop + Laptop License     

Skylook Desktop + Laptop License

As a Skylook Desktop + Laptop customer you get:

* 12 months of Skylook Software Updates
* 12 months of  Skylook Customer Support (24 hour response even over weekends!)
* Use on up to 2 PCs at the same time (standard license is single PC only)

Buy Skylook Desktop + Laptop license

How to configure whether Skype calls will be recorded automatically or when required     

Follow these steps to configure whether you want your Skype calls to be recorded automatically or when required. (These steps assume you have Outlook, Skype and Skylook installed – see Skylook prerequisites for details).

1. Skylook defaults to automatic recording of all calls when you first install Skylook.

To change this setting click the Skylook “Options” button:
Skylook Options Button

Then click the “Recording” tab and the following will be displayed:
Skype Recording Options

2. Un-check the option “Start recording automatically when each call starts” (on the top left of the dialog box above).

3. Click OK in the Options dialog.

4. Record Skype calls using Skylook as you normally would – calls will now be recorded in the format you selected.

If you have any problems getting this to work, we can help. Contact Us for assistance.

Skylook is now supported on Windows 7     

Skylook is now supported on Windows 7.

Upgrade to the latest version of Skylook from www.skylook.biz/download.

Features exclusive to Skylook 2.0     

Skylook 2.0 is our premium edition of Skylook. Skylook 2.0 offers loads of advanced features, and deep integration with Skype. If you are a heavy Skype and Microsoft Outlook user, this is the version for you.

The following advanced features are only available in the Skylook 2.0 edition:

  • Record Skype calls to WMA.
  • Anti-drift (advanced synchronization of call parties.
  • Record Skype calls to WAV and other formats.
  • Configurable bitrate to trade off quality for file size.
  • Optionally record calls to high quality 48kHz PCM, with each side of the call in a separate WAV file for professional podcasting.
  • Automatically record all calls, or choose to manually record individual calls.
  • Choose to store recordings in any Outlook folder, or store them in a directory on your hard disk.
  • Stop or Pause recording mid-call.
  • Call Recording Panel (With Office look and feel)
  • Convert incoming Skype voice mail messages to WAV and other formats
  • Automatically forward voice mail messages to other email addresses.
  • Receive alerts via SMS or phone when important appointments are due.
  • Receive an SMS alert when any Outlook reminder pops up while you are away from your PC.
  • Receive alerts via SMS or phone when important contacts come on-line.
  • Get Skype IMs forwarded to SMS or your phone when you are away from your PC.
  • Have important emails read to you over your phone when you are away from your PC.
  • Get important emails forwarded to SMS when you are away from your desk.
  • Get Skype voice mail messages or Skylook Answering Machine messages forwarded to your phone when you are away from your desk.
  • Optionally press “1″ on your phone to call the sender of any forwarded message, via Skype.
  • Automatic inclusion of IDD code (’+’ or ‘00′) on all numbers if not explicitly included
  • Take notes about each Skype call during and/or after the call.
  • Record Skype calls, Skype voice mail, IMs and Outgoing SMS to the Outlook Journal.
  • Archive outgoing SMS messages
  • Choose on-line contacts to show first in the toolbar
  • You can try Skylook 2.0 for 14 days for free when you upgrade. Download your 14 day trial of Skylook 2.0.

    How to set a default country code when dialing Microsoft Outlook contacts from Skylook     

    The steps below show you how to set a default country code when dialing Microsoft Outlook contacts from Skylook.

    Here are the steps:

    (These steps assume you have Outlook, Skype and Skylook installed – see Skylook prerequisites for details)

    1. Follow these instructions to set up Skype if you don’t already use it.

    2. If you don’t already have Skylook, download and install it from here.

    3. Start Outlook. If you are running Skylook for the first time, you will see the Skylook licensing wizard and the Skylook Welcome wizard. Follow the prompts to set up Skylook the way you want.

    4. On the Skylook toolbar, select “Tools > Options”.

    5. Select the “General” tab. Your Options > General window should look something like this:
    Phone Call Journal Options

    6. Click on the “Select your local Country Code:” drop down box and select the Country which you would like to set as a default country code when dialing Microsoft Outlook contacts from Skylook.

    7. Set the other options the way you would like them, then click OK to apply these settings.

    8. Start making phone calls using Skype and Skylook and try dialing your Microsoft Outlook contacts from the Skylook menu.

    If you have problems with any of the above, please refer to our troubleshooting pages, or email us: skylook@skylook.biz for assistance.

    How to sign up for a Skype name     

    Skype is free and easy. To sign up for a Skype name, follow these steps:

    1. Download Skype from www.skype.com.
    2. When you install Skype, you are prompted to create a new account if you don’t already have one. Enter in the relevant details and create your new Skype account.

    When you are up and running with Skype, you can start making calls. You can make calls to ordinary phones, and you can also buy a phone number so that people can call you from ordinary phones.

    Skylook download starting     

    Your Skylook 2.0 download should start automatically in a few seconds. If the download doesn’t automatically start, please click here.

    Follow these installation instructions to ensure that Skylook will properly connect to Skype.

    Which version of Skype do you have installed?

    I have Skype version 5.1 or later
    I have Skype version 5.0 or later
    I have Skype version 4.2 or later
    I have Skype version 4.0 or later
    I have Skype version 3.8 or later
    I have Skype version 3.6 or earlier
    I’m not sure – how do I tell?

    Installation instructions for Skype versions 4.0, 4.2, 5.0, 5.1 or later.
    Skype should show an “Allow access” button near the top right hand side of the main Skype window. Click it to allow Skylook to connect to Skype. (NOTE: If the right-hand panel is hidden in your Skype, Skype will instead pop up a separate window for you to allow access).

    If you don’t see the button, go to Tools > Options > Advanced and click “Manage other programs access to Skype” near the bottom of the page. If Skylook appears in the list, click it and click the “Change” button to alter permissions.

    If Skylook is not in the list, reboot your PC and try again.

    If you still don’t see it, it is possible that security software is getting in the way. For example, Auslogics has an option to disable the Skype public API. Turning this option off (or similar options in other products) should resolve the issue.
    Installation instructions for Skype version 3.8 or later.
    a. When Skylook connects to Skype for the first time, a balloon will above your Windows system tray (as pictured below). Click on Click here to accept/deny.

    Skype 3.8 notification

    b. The Skype Client window will appear on your screen (as pictured below). Click on the text skylook.exe.

    Skype 3.8 notification

    c. The Skype security window will appear (as pictured below). Select the Allow this program to use Skype option and click OK.

    Skype 38 notification

    Installation instructions for Skype version 3.6 or earlier.
    a. When Skylook connects to Skype for the first time, the following dialog will appear:

    Skype Security Dialog

    b. This is a standard security dialog that Skype shows for all third party applications that use Skype. It is designed to stop unauthorised software accessing Skype. You must click one of the “Allow…” options in order for Skylook to operate. If you accidentally click OK before setting the option correctly, you can follow these instructions to allow Skylook to access Skype.

    How to tell which version of Skype you have installed
    a. Double click on the green Skype icon in your system tray, or open Skype if it isn’t already running. Click on the Skype Help Menu, and then click About (as pictured below):

    Skype About

    2. The version of Skype you currently have installed is shown (in bold):

    Skype version

    Which version of Skype do you have installed?

    I have Skype version 4.2 or later
    I have Skype version 4.0 or later
    I have Skype version 3.8 or later
    I have Skype version 3.6 or earlier

    7. On completion of the wizard, you will notice the Skylook toolbar underneath the standard Outlook toolbars.

    8. Click here for a full list of Skylook Prerequisites.

    Skylook not working for you?

    If you don’t see the toolbar click here for advice.

    If you have any other problems visit the troubleshooting section of this site.

    To see how to uninstall Skylook click here.

    If you need an older version, click here then click on the version number link of the version you require.

    For general Skylook help click here.