To use your Skylook Coupon, ensure that Skylook is installed on your machine and that Microsoft Outlook is open. If you need to download Skylook, click Download on the top of this page.
Click on Skylook Help Menu then Purchase/Activate Skylook

Ensure that the Purchase Skylook Now option is selected, then click Next

Wait 10 seconds while the […]

We protect your privacy.
Here is the information we collect:

Web log statistics, such as number of hits to our web site, downloads, checks for software updates.

Name and email address when you download a free trial.

Street address, phone numbers when you purchase.

Credit card details if you purchase with a credit card.

Software logs, if you email these to […]

By default Skylook records calls to MP3 at 32kBit/s, 24kHz. This provides a good trade-off between file size and recording quality.
However, if you can afford a reduction in quality, and would like the recordings to take up less disk space, you can alter the format that Skylook uses to record calls. Just follow […]

By default, Skylook attaches recorded audio to an item in Outlook.
If you prefer to store recordings to a folder on your hard disk, follow these steps:
1. Go to “Tools > Options” from the Skylook toolbar.
2. Click the “Recording” tab.
3. Check the option “Store each recording in a folder…”.
4. Click the “Browse…” button and select the […]

To ensure the best possible recording quality when using Skylook, follow this checklist:

Do not run other CPU-intensive applications during recording. (It’s fine to have other applications open, but if any application is doing anything particularly heavy over a period of more than a few seconds this can affect recording quality, as well as the […]

If your recording contains your voice but not the other side of the call, check the following:

Go to “Tools > Options” in the Skylook Toolbar. Click the “Recording” tab and make sure both options labelled “Record all voices” are checked.
If you have other Skype recording products installed, try temporarily uninstalling them. Some Skype recording […]

Follow these steps to get a phone number in an overseas country, local to that country. If you have clients in multiple countries, and you would like clients to be able to call a number local to them, in order to contact you, these steps will allow you to do that, and have it […]

By default, Skylook places recordings in a folder called “Skylook Conversations” in your default Outlook mailbox. Also by default, all calls are recorded, but only your side of each call is recorded. All of these defaults are changeable by selecting “Tools > Options” on the Skylook toolbar.
If you cannot find the Skylook Conversations folder, try […]

If you have followed the Skylook installation instructions and the Skylook toolbar does not appear, or if the toolbar was appearing but now has stopped appearing, try the following suggestions:

Make sure you are running Outlook 2000/XP/2002/2003/2007. Skylook will not work with Outlook Express.
If you received an error message referring to “Esellerate”, click here for […]

What kind of trouble are you having?

I can’t see the Skylook toolbar in Outlook
I’m not sure how to record a call
I made a call, but there is no recording
I have made a recording, but I only hear myself, not the other side of the call
I’m not happy with the quality of the recording
I don’t want […]