Skylook is now supported on Windows 7     

Skylook is now supported on Windows 7.

Upgrade to the latest version of Skylook from www.skylook.biz/download.

How to set a default country code when dialing Microsoft Outlook contacts from Skylook     

The steps below show you how to set a default country code when dialing Microsoft Outlook contacts from Skylook.

Here are the steps:

(These steps assume you have Outlook, Skype and Skylook installed – see Skylook prerequisites for details)

1. Follow these instructions to set up Skype if you don’t already use it.

2. If you don’t already have Skylook, download and install it from here.

3. Start Outlook. If you are running Skylook for the first time, you will see the Skylook licensing wizard and the Skylook Welcome wizard. Follow the prompts to set up Skylook the way you want.

4. On the Skylook toolbar, select “Tools > Options”.

5. Select the “General” tab. Your Options > General window should look something like this:
Phone Call Journal Options

6. Click on the “Select your local Country Code:” drop down box and select the Country which you would like to set as a default country code when dialing Microsoft Outlook contacts from Skylook.

7. Set the other options the way you would like them, then click OK to apply these settings.

8. Start making phone calls using Skype and Skylook and try dialing your Microsoft Outlook contacts from the Skylook menu.

If you have problems with any of the above, please refer to our troubleshooting pages, or email us: skylook@skylook.biz for assistance.

Skype.biz promotional offer     

Skylook does for Skype what Outlook does for Email.

Outlook is great for tracking, organizing and archiving email – very important capabilities for modern businesses. Skylook extends Outlook so that those capabilities can be used for Skype calls and text chats, as well as emails.

Outlook is also great for keeping track of unactioned items. Skylook brings all unactioned Skype interactions (e.g. voice mail messages, missed instant messages) into the Outlook inbox, so that you can streamline your daily routine.

Download our 14 day Skylook trial to see for yourself.

15% discount for Skype Business Customers

Write down this coupon number and use it later when purchasing to receive a 15% discount from a single Skylook 2.0 license:

SB200602

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Skylook can do the following for your business:

  • Record calls as MP3 to a special Outlook folder for tracking, organization and archiving
  • Place incoming Skype voice mail messages in the Outlook inbox, just like unread email items
  • Receive alerts via SMS when appointments are due
  • Get instant messages forwarded to SMS when you are away from your desk
  • Have important emails read to you over your phone when you are away from your desk
  • Take notes about each call during and after the call
  • Consolidate and synchronize Outlook and Skype contact lists
  • Make Skype calls and start text chats to Outlook contacts directly from Outlook
  • Archive all instant messages to a special Outlook folder, just like email
  • Save on voice mail subscription costs by using the Skylook Answering Machine, which does not require a subscription
  • Monitor incoming calls prior to answering
  • Archive automatically answered calls and voice mail messages (as MP3) just like email
  • Review all communications with a particular contact – see calls, chats and emails together
  • Use Outlook to manage follow-up on calls and voice messages just like you currently do with email – e.g. mark as unread, move to folder, flag
  • Answer incoming calls directly from Outlook
  • Review contact details for incoming callers
  • See who is on-line without leaving Outlook
  • Advanced dialling capabilities – no more adding the ‘+’, country code and area code when dialling local numbers.
  • Skylook Feature Matrix     

    All features are free for 14 days. After the 14 days, you have the option to purchase Skylook. When you purchase, all of the features are active – i.e. the full version. If you don’t purchase, Skylook reverts to a free mode. This matrix shows the features which are active in the free mode, and in the paid mode.

    Feature Free Version Full Version
    Record Skype calls to MP3.
    Record Skype calls to WMA.
    Record incoming and outgoing calls.
    Record Skype-to-Skype, SkypeOut, SkypeIn and conference calls.
    Choose to record just your side or both sides of the call.
    Anti-drift (advanced synchronization of call parties)
    Record Skype calls to WAV and other formats.
    Configurable bitrate to trade off quality for file size.
    Optionally record calls to high quality 48kHz PCM, with each
    side of the call in a separate WAV file for professional podcasting.
    Automatically record all calls, or choose to manually record
    individual calls.
    Choose to store recordings in any Outlook folder, or store them
    in a directory on your hard disk.
    Stop or Pause recording mid-call.
    Call Recording Panel (With Office look and feel)
    Answer calls automatically with a Skype Answering Machine built
    into Outlook.
    Screen/Monitor Skype calls from your PC.
    Convert incoming Skype voice mail messages to MP3.
    Convert incoming Skype voice mail messages to WAV and other
    formats
    Permanently archive voice mail messages.
    Forward Skype voice mail messages to others.
    Automatically forward voice mail messages to other email
    addresses.
    Receive alerts via SMS or phone when important appointments are
    due.
    Receive an SMS alert when any Outlook reminder pops up while
    you are away from your PC.
    Receive alerts via SMS or phone when important contacts come
    on-line.
    Get Skype IMs forwarded to SMS or your phone when you are away
    from your PC.
    Have important emails read to you over your phone when you are
    away from your PC.
    Get important emails forwarded to SMS when you are away from
    your desk.
    Get Skype voice mail messages or Skylook Answering Machine
    messages forwarded to your phone when you are away from your desk.
    Optionally press “1″ on your phone to call the sender of
    any forwarded message, via Skype.
    Receive Skype voice mail messages in the Outlook inbox.
    Get missed Skype text chat messages in the Outlook inbox.
    Get missed calls in the Outlook inbox.
    Advanced Dialing, for inclusion of country and area codes
    Automatic inclusion of IDD code (’+’ or ‘00′) on all
    numbers if not explicitly included
    Mark Skype voice mail, instant messages and calls as “unread”.
    Flag voice mail, instant messages and calls.
    Add reminders to particular voice mail messages and instant
    messages
    Categorize voice mail, instant messages and calls.
    Move voice mails, instant messages and calls to folders.
    Take notes about each Skype call during and/or after the call.
    Record Skype calls, Skype voice mail, IMs and Outgoing SMS to
    the Outlook Journal.
    Archive a wide range of communications including Skype calls,
    Skype voice mail, IMs.
    Archive outgoing SMS messages
    Archive and backup audio recordings of all calls.
    Archive all instant messages to a special Outlook folder, just
    like email.
    Review all communications with a contact in one place,
    including Skype calls, IMs and email.
    See who is on-line without leaving Outlook.
    Choose on-line contacts to show first in the toolbar
    Review contact details for incoming callers.
    Call Outlook contacts’ phones or PCs using Skype.
    Send SMS messages to Outlook contacts.
    Send instant messages to Outlook contacts.
    Answer incoming calls directly from Outlook.
    Reply to instant messages with email and vice-versa.
    Reply to voice mails with a call, email, instant message.
    Reply to voice mails with an SMS.
    Click an email message then click a button to call or IM the
    email sender.
    Click an appointment then click a button to call or IM an
    attendee.
    Synchronize your Outlook contacts with your Skype contacts.
    Manually link individual Outlook contacts to Skype contacts

    Summary of Skylook 2.0 Product     

    Summary of Skylook 2.0 Product

    This section gives a complete picture of the Skylook 2.0 product, including features introduced in 1.0, 1.5 and 2.0.

    Skylook 2.0 performs the following services. Features new to 2.0 are shown in italics:

    Communicate with Outlook contacts on Skype:

    • Call Outlook contacts or PCs using Skype.
    • Send SMS messages to Outlook contacts.
    • Send instant messages to Outlook contacts.
    • Answer incoming calls directly from Outlook.
    • Reply to instant messages with email and vice-versa.
    • Reply to voice mails with a call, email, instant message or SMS.
    • Click an email message then click a button to call or IM the email sender.
    • Click an appointment then click a button to call or IM an attendee.

    Record Skype Calls:

    • Record Skype calls to MP3 or other audio formats.
    • Record incoming and outgoing calls.
    • Record Skype-to-Skype, SkypeOut, SkypeIn and conference calls.
    • Choose to record just your side or both sides of the call.
    • Configurable bitrate to trade off quality for file size.
    • Optionally record calls to high quality 48kHz PCM, with each side of the call in a separate WAV file for professional podcasting.
    • Automatically record all calls, or choose to manually record individual calls.
    • Choose to store recordings in any Outlook folder, or store them in a directory on your hard disk.
    • Pause recording mid-call.

    Alerts:

    Forwarding:

    • Get Skype IMs forwarded to SMS or your phone when you are away from your PC.
    • Have important emails read to you over your phone when you are away from your PC.
    • Get important emails forwarded to SMS when you are away from your desk.
    • Get Skype voice mail messages or Skylook Answering Machine messages forwarded to your phone when you are away from your desk.
    • Optionally press “1″ on your phone to call the sender of any forwarded message, via Skype.

    Answering Machine / Voice Mail:

    Extended inbox:

    Follow-up Management:

    Annotate and archive Skype Calls:

    Archive all communications:

    Contact Management:

    How to forward IM chat messages to your mobile phone     

    Follow the steps below to get Skype IMs (also known as text chat messages, or chat messages) forwarded to your mobile phone (i.e. read to you) when you are away from your desk, or optionally via SMS. (These steps assume you have Outlook installed – see Skylook prerequisites for details)

    1. Follow these instructions to set up Skype if you don’t already use it.

    2. To have email forwarded to your phone, you will need to purchase some Skype Credit if you don’t already have some. You can buy Skype Credit here.

    3. If you don’t already have Skylook, download and install it from here.

    4. Start Outlook. If you are running Skylook for the first time, you will see the Skylook licensing wizard and the Skylook Welcome wizard. Follow the prompts to set Skylook up according to your preferences.

    5. Click the “Alerts>Advanced Alerts…” button in the Skylook toolbar:
    Skylook Advanced Alerts

    6. Choose “Skype Text Messages” as shown below, then click “Next”.
    Alerts Wizard

    7. Click “Next” to accept the default settings on this page:
    Alerts Wizard Contacts

    8. Fill in the following page as shown (using your mobile phone number instead of the one shown), then click “Next”. (NOTE: This will set Skylook up to forward each IM to you via Voice – i.e. the message will be read to you over the phone. If you would prefer to receive an SMS instead, choose the “SMS” option below).
    Alerts Wizard Phone Number

    9. Click “Next” to accept the following defaults, or alter the settings according to your preference:
    Alerts Wizard Content

    10. Click “Next” to accept the following defaults, or alter the settings according to your preference
    Alerts Wizard Content

    11. Enter a name for this alert like the one shown below, then click “Finish”.
    Alerts Wizard Content

    12. To test IM forwarding, set your Skype status to “Away” by clicking the bottom left hand corner of the Skype application as shown below, so that Skylook thinks you are away from your PC:
    Switch to Away Status

    13. Now have someone send you an instant message via Skype.

    14. Soon after the message appears on your screen, your mobile phone will ring. Answer it to listen to the IM.

    15. If you did not receive the phone call, check the Outlook inbox. If Skylook had problems calling your mobile phone (e.g. if the number is invalid), the details of the problem are placed in a new inbox item for you to review.

    16. Once you’ve finished trying this, don’t forget to set your Skype status back to “Online”. By default, Skype switches your status to “Away” automatically if your computer is left idle for more than five minutes. (Note: You may wonder what happens with instant messages that come in during the five minute gap – don’t worry, Skylook forwards these messages also, as soon as Skype switches your status to “Away”).

    If you need additional help, just email us at skylook@skylook.biz for assistance.

    How to receive important email via SMS when you are away from your PC     

    Follow these steps to set your PC up to SMS you when important email arrives while you are away from your desk. (These steps assume you have Outlook installed – see Skylook prerequisites for details)

    1. Follow these instructions to set up Skype if you don’t already use it.

    2. To have SMS messages sent to you from your PC, you will need to purchase some Skype Credit if you don’t already have some. You can buy Skype Credit here.

    If you’re doing this for the first time, just buy the minimum amount so you can give it a try without too much of an outlay.

    3. If you don’t already have Skylook, download and install it from here.

    4. Start Outlook. If you are running Skylook for the first time, you will see the Skylook licensing wizard and the Skylook Welcome wizard. Follow the prompts to ensure you have Skylook set up the way you want.

    5. Click the “Alerts>Advanced Alerts…” button in the Skylook toolbar:
    Advanced Alerts Menu

    6. Choose “Email” from the list of options, then click “Next”:
    Advanced Alerts Wizard Email Option

    7. Enter some search text. This can be some expected contents, or the name or email address of the sender. Use this search text to distinguish the important emails that you want to be alerted about, from the unimportant ones that can wait until you get back to your PC. Only emails that contain your search text in the subject, body or sender name or email address will be sent to you via SMS. (NOTE: If you have multiple sources from which you wish to receive SMS alerts – e.g. your boss and your wife, set up an alert for each source – i.e. follow these instructions from start to finish for your wife, and then again for your boss).
    Email Alert Search Text

    8. Fill out this wizard page as shown (using your mobile phone number instead of the one shown):
    Email Alert Phone Number

    9. Fill out the next wizard page as shown. IMPORTANT: By default, Skylook abbreviates the email message to fit into a single SMS message, which can hold a maximum of 160 characters. This can be appropriate for some emails – e.g. simple notification emails where much of the information is in the subject line, but obviously is not appropriate for longer emails. If you expect longer emails, change the “Abbreviate” option to allow Skylook to send you multiple SMS messages, or check the “Only include lines containing” option and enter key phrases to identify the parts of the email you want included. If neither of these options is suitable, you can use the “Email to Phone Call Forwarding” feature instead of an Email SMS alert. (This will read the entire email to you in a single phone call).
    Email Alert Data

    10. Accept the default settings in the next page:
    Email Alert Timing

    11. Enter a name for the alert, then click “Finish”:
    Email Alert Name
    12. To test the Email SMS alert, set your Skype status to “Away” by clicking the bottom left hand corner of the Skype application as shown below, so that Skylook thinks you are away from your PC:
    Switch to Away Status

    13. Send yourself an email containing the search text you entered above, or wait for one to arrive that contains the search text.

    14. Soon after the email is received, the phone number you entered should receive an SMS.

    15. If you did not receive an SMS, check the Outlook inbox. If Skylook had problems calling your phone (e.g. if the number is invalid), the details of the problem are placed in a new inbox item for you to review.

    16. Once you’ve finished trying this, don’t forget to set your Skype status back to “Online”. By default, Skype switches your status to “Away” automatically if your computer is left idle for more than five minutes. (Note: You may wonder what happens with emails that come in during the five minute gap – don’t worry, Skylook sends SMS alerts for these emails also, as soon as Skype switches your status to “Away”).

    If you need additional help, just email us at skylook@skylook.biz for assistance.

    How to receive an SMS when any Outlook reminder pops up while you are away     

    You can set Skylook up to send you an SMS for any Outlook reminder that pops up when you are away from your desk.

    The most common use for Outlook reminders is for appointments set up in the Outlook calendar.

    However you can also set up reminders for other Outlook items such as tasks and email items.  (For example, to set up a reminder related to a particular email item, you can right-click the email item and choose “Follow up > Add Reminder”).

    To receive SMS alerts for reminders associated with tasks and email items, follow the same instructions as those that apply for receiving SMS alerts for appointments.  This will automatically give you alerts for the other types of reminders as well.

    Skylook Features     

    Here is a complete list of Skylook features, showing what you need to purchase (if anything) to use them.
    Legend:
    Free = No charges
    C = Skype Charges may apply (e.g. Skype Credit, SkypeIn or Voicemail subscription)
    S = Skylook Subscription Required after 14 Day Trial Expires

    Communicate with Outlook contacts on Skype:

    • Call Outlook contacts’ phones using Skype. (C)
    • Call Outlook contacts’ PCs using Skype. (Free)
    • Send SMS messages to Outlook contacts. (C)
    • Send instant messages to Outlook contacts. (Free)
    • Answer incoming calls directly from Outlook. (Free)
    • Reply to instant messages with email and vice-versa. (Free)
    • Reply to voice mails with a PC-to-PC call, email or instant message. (Free)
    • Reply to voice mails with a phone call or SMS. (C)
    • Click an email message then click a button to Skype-call or IM the email sender. (Free)
    • Click an appointment then click a button to Skype-call or IM an attendee. (Free)

    Record Skype Calls:

    • Record Skype calls to MP3 or other audio formats. (CS)
    • Record incoming and outgoing calls. (CS)
    • Record Skype-to-Skype, SkypeOut, SkypeIn and conference calls. (CS)
    • Choose to record just your side or both sides of the call. (S)
    • Configurable bitrate to trade off quality for file size. (S)
    • Optionally record calls to high quality 48kHz PCM, with each side of the call in a separate WAV file for professional podcasting. (S)
    • Automatically record all calls, or choose to manually record individual calls. (S)
    • Choose to store recordings in any Outlook folder, or store them in a directory on your hard disk. (S)
    • Pause recording mid-call. (S)

    Alerts:

    Forwarding:

    • Get Skype IMs forwarded to SMS or your phone when you are away from your PC. (CS)
    • Have important emails read to you over your phone when you are away from your PC. (CS)
    • Get important emails forwarded to SMS when you are away from your desk. (CS)
    • Get Skype voice mail messages or Skylook Answering Machine messages forwarded to your phone when you are away from your desk. (CS)
    • Optionally press “1″ on your phone to call the sender of any forwarded message, via Skype. (CS)

    Answering Machine / Voice Mail:

    Extended inbox:

    Follow-up Management:

    Annotate and archive Skype Calls:

    Archive all communications:

    Contact Management: