Site Archives Getting Started

Testimonials for Skylook (Extra / addin for Skype and Outlook)

Posted by admin on December 20th, 2006

Here are comments from some of our Skylook users:
“W….O….W!!! If ever there was a software upgrade you ‘must’ get if you even dream you might want to use Skype… THIS IS IT!” - Lee Hopkins - leehopkins.net
“I congratulate you on your program! This implementation rocks!” - Karsten Gerhardt - www.3si2.com
“Superb product. It makes my […]

What to do if you can’t find your Skylook recordings

Posted by Paul on September 15th, 2006

By default, Skylook places recordings in a folder called “Skylook Conversations” in your default Outlook mailbox. Also by default, all calls are recorded, but only your side of each call is recorded. All of these defaults are changeable by selecting “Tools > Options” on the Skylook toolbar.
If you cannot find the Skylook Conversations folder, try […]

What to do if the Skylook toolbar doesn’t appear in Outlook

Posted by Paul on September 15th, 2006

If you have followed the Skylook installation instructions and the Skylook toolbar does not appear, or if the toolbar was appearing but now has stopped appearing, try the following suggestions:

Make sure you are running Outlook 2000/XP/2002/2003/2007. Skylook will not work with Outlook Express.
If you received an error message referring to “Esellerate”, click here for […]

Troubleshooting Skylook Skype Access

Posted by Paul on September 15th, 2006

If you have been sent to this page by Skylook, there has been a problem granting Skylook permission to connect to Skype.
Usually this can be resolved as follows:
1. Reboot your PC and start Skype then Outlook. Soon after starting Outlook you may see a window that looks like this:

2. If the above window appears, […]

If you have previously installed other add-ins that do Skype call recording

Posted by Paul on September 15th, 2006

Some Skype call recording add-ins are know to cause issues with Skylook call recording.
If you have a Skype call recording add-in other than Skylook installed, we suggest that you leave the add-in in place to start with.
If however you experience problems with Skylook call recording, it is likely to be due to the presence of […]

Information for users of ActiveSync and Skylook

Posted by Paul on September 15th, 2006

Sometimes, ActiveSync will prevent Outlook from closing down properly when you close the main Outlook window. This will prevent Skylook starting when you restart Outlook. If, after installing Skylook, Skylook fails to start when you restart Outlook, click here for information on how to get Skylook running.

Skylook Prerequisites

Posted by Paul on September 15th, 2006

The following software is required to be installed on your system in order for Skylook to operate correctly:

Outlook 2000, 2002, XP, 2003 or 2007. (NOTE: Skylook is not compatible with Outlook Express)
Skype 1.3 - 3.2 or later. (NOTE: 2.5 or later required for SMS).
Windows XP, Vista or 2000. (Note: Vista is supported […]

Getting Started with Skylook

Posted by Paul on September 14th, 2006

To get started with Skylook, do the following:
1. Check that you have these Skylook prerequisites.
2. Download Skylook and install it, or if you have a copy of the Skylook setup file, open the folder containing it and double-click it.
3. Follow the instructions in the wizard. (If you have problems installing, click here).
4. After the installation […]

Skylook 2.0 Help

Posted by Paul on September 14th, 2006

(This page applies to Skylook 2.0. For Skylook 1.5 help, click here).
Click on a topic for Help:
Getting Started
Troubleshooting
Uninstalling
Purchasing
Communicate with Outlook contacts using Skype:

Call Outlook contacts’ phones or PCs using Skype.
Send SMS messages to Outlook contacts.
Send instant messages to Outlook contacts.
Answer incoming calls directly from Outlook.
Reply to instant messages with email and vice-versa.
Reply to voice […]

How to send SMS messages to Outlook contacts

Posted by Paul on September 14th, 2006

Here is how you can send SMS messages to your Outlook contacts, directly from the Outlook application. (The following instructions assume that you already have Outlook 2000/XP/2003 installed).
1. Download Skype here if you don’t already have it, or if you are running a Skype version earlier than 2.5. If you only plan to do SMS, […]