To uninstall Skylook, go to Control Panel > Add/Remove Programs. Select Skylook from the list then click the “Remove” button.
If you do not see Skylook in the list, please ensure that the account you are logged into Windows with is the same account that you originally installed under.

By default, Skylook places recordings in a folder called “Skylook Conversations” in your default Outlook mailbox. Also by default, all calls are recorded, but only your side of each call is recorded. All of these defaults are changeable by selecting “Tools > Options” on the Skylook toolbar.
If you cannot find the Skylook Conversations folder, try […]

If you have followed the Skylook installation instructions and the Skylook toolbar does not appear, or if the toolbar was appearing but now has stopped appearing, try the following suggestions:

Make sure you are running Outlook 2000/XP/2002/2003/2007. Skylook will not work with Outlook Express.
If you received an error message referring to “Esellerate”, click here for […]

If you have been sent to this page by Skylook, there has been a problem granting Skylook permission to connect to Skype.
Usually this can be resolved as follows:
1. Reboot your PC and start Skype then Outlook. Soon after starting Outlook you may see a window that looks like this:

2. If the above window appears, […]

Some Skype call recording add-ins are know to cause issues with Skylook call recording.
If you have a Skype call recording add-in other than Skylook installed, we suggest that you leave the add-in in place to start with.
If however you experience problems with Skylook call recording, it is likely to be due to the presence of […]

Sometimes, ActiveSync will prevent Outlook from closing down properly when you close the main Outlook window. This will prevent Skylook starting when you restart Outlook. If, after installing Skylook, Skylook fails to start when you restart Outlook, click here for information on how to get Skylook running.

The following software is required to be installed on your system in order for Skylook to operate correctly:

Outlook 2000, 2002, XP, 2003 or 2007. (NOTE: Skylook is not compatible with Outlook Express)
Skype 1.3 - 3.2 or later. (NOTE: 2.5 or later required for SMS).
Windows XP, Vista or 2000. (Note: Vista is supported […]

To get started with Skylook, do the following:
1. Check that you have these Skylook prerequisites.
2. Download Skylook and install it, or if you have a copy of the Skylook setup file, open the folder containing it and double-click it.
3. Follow the instructions in the wizard. (If you have problems installing, click here).
4. After the installation […]

(This page applies to Skylook 2.0. For Skylook 1.5 help, click here).
Click on a topic for Help:
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Communicate with Outlook contacts using Skype:

Call Outlook contacts’ phones or PCs using Skype.
Send SMS messages to Outlook contacts.
Send instant messages to Outlook contacts.
Answer incoming calls directly from Outlook.
Reply to instant messages with email and vice-versa.
Reply to voice […]