Recording both sides of your Skype call at a consistent volume     

Skylook records what you say and hear through Skype.  In order to get the best sounding recordings, you need to make sure that your underlying Skype call sounds as good as it can be.

To ensure that you record your Skype calls at a consistent volume on both sides of the call (your side, and the other side), follow these steps:

1.       Wear a headset instead of using your PC speakers.  Wearing a headset (even a cheap one) can make a huge difference.  If you need a headset, see our range.

2.       Make a few tests calls to one of your Skype contacts. Listen to how the audio sounds during the call and then play back the recorded Skylook file and listen to the audio levels in the recording. Tip: If you can’t find anyone to do a test call with, try calling “echo123″ – Skype’s Call Testing Service. If the audio is still not sounding consistent on both sides, see the Skype Sound Setup Guide, or contact us for help.

3.       Once you have the Skype settings just right for recording, adjust your Windows volume controls for listening comfort (these do not affect the level at which Skylook records).

4.       Once you have Skype setup so you get great sounding calls, you can tweak Skylook to record your calls at higher or lower quality bit-rates & file formats.  We recommend you follow steps 1-3 before trying this step as the best way to get great sounding calls is to make sure the underlying Skype call is as good as it can be.  Out of the box, Skylook is configured to record your Skype calls at a bit-rate & file format which gives lots of clarity without taking up too much disk space.

How to sign up for a Skype name     

Skype is free and easy. To sign up for a Skype name, follow these steps:

1. Download Skype from
2. When you install Skype, you are prompted to create a new account if you don’t already have one. Enter in the relevant details and create your new Skype account.

When you are up and running with Skype, you can start making calls. You can make calls to ordinary phones, and you can also buy a phone number so that people can call you from ordinary phones.

Skylok for Skype     

The name ‘Skylook’ is made up from the words Skype and Outlook (as in Microsoft Outlook). ‘Sky’ from Skype and ‘look’ from Outlook were fused together to make Skylook. Sometimes people mistakenly refer to the product as ‘Skylok’.

Download Skylook

Skypelok for Skype     

The name ‘Skylook’ is made up from the words Skype and Outlook (as in Microsoft Outlook). ‘Sky’ from Skype and ‘look’ from Outlook were fused together to make Skylook. Sometimes the product is mistakenly refer to as ‘Skypelok’.

Download Skylook

Skype Buy Credit     

Skype Credit allows you to:

  • Call landline and mobile phones anywhere in the world (NOTE: Emergency numbers are not available).
  • Send SMS messages to mobile phones.

You can buy Skype Credit here.

Read about how to set up Skype here if you don’t already have it. (Skype is a free download).

Also available:

Skype Online Phone Number (so people can call your PC from normal phones).

Skype Voicemail (so people can leave you Voicemail when you’re not there).

More Skype phones, headsets and other gear, visit the Skype Hardware Store.

Buy Skypee Credit     

Skypee is a common mispronunciation for “Skype” (rhymes with “type” and “ripe”), the popular VoIP client.

Download Skype now.

You can download Skylook for Skype – a powerful Microsoft Outlook and Skype integration.

Click here for information on Skype.

SkypeLook for Skype     

The name ‘Skylook’ is made up from the words Skype and Outlook (as in Microsoft Outlook). ‘Sky’ from Skype and ‘look’ from Outlook were fused together to make Skylook. Sometimes people mistakenly refer to the product as ‘SkypeLook’.

Download Skylook

Skype for Business     

For information on what Skype can offer for your business, click here.

How to keep a record of your phone calls in the Outlook Journal     

Here is how to keep a permanent record of all your phone calls in the Outlook Journal.

Following the steps below will allow you to:

  • Make and receive phone calls using just your PC and a broadband internet connection.
  • Automatically create a journal entry for each call you make or receive.
  • Record all calls in the journal or only calls to and from certain contacts.
  • Group important contacts’ calls together with their emails, text chat messages, voice mail messages and more.
  • Easily enter notes about each call, during or after the call, and search for calls based on these notes later on
  • Keep a recording of each call as an MP3 attachment, accessible from the journal entry for the call.

Here are the steps:

(These steps assume you have Outlook, Skype and Skylook installed – see Skylook prerequisites for details)

1. Follow these instructions to set up Skype if you don’t already use it.

2. If you don’t already have Skylook, download and install it from here.

3. Start Outlook. If you are running Skylook for the first time, you will see the Skylook licensing wizard and the Skylook Welcome wizard. Follow the prompts to set up Skylook the way you want.

4. On the Skylook toolbar, select “Tools > Options”.

5. Select the “Journal” tab. Your options window should look something like this:
Phone Call Journal Options

6. Check the box “Automatically create Outlook journal items…”.

7. Set the other options the way you would like them, then click OK.

8. Start making phone calls using Skype and Skylook. (NOTE: You can make calls directly from Skype if you wish – calls are recorded to the journal regardless of whether they are started from Outlook or not, as long as Outlook is running).

9. Each call you make to the contacts you selected above is now recorded in the Outlook journal. You can now use Outlook’s powerful journal features to organize and manage your call history – for example you can sort or group the journal entries by contact to see all of your communications with a particular contact at once.

10. Each journal entry also contains a link to an item in the Skylook Conversations folder, which contains a full recording of the call. To access the recording, first double-click the journal item, then double-click the shortcut icon that appears in the body of the journal item.

11. To see how to take notes on each call and store them in each call’s journal entry, click here. The notes you enter are automatically copied to the journal entry.

As you can see from the options window above, Skylook also allows you to store text chat messages, voice mail messages, missed calls and outgoing SMS messages to the journal.

If you have problems with any of the above, please refer to our troubleshooting pages, or email us:

Skype 3.0     

A major development in the VoIP world today: Skype 3.0 Beta has been released.

One of the major additions is the new platform for the extension of Skype by third parties. This new platform is called “Extras Manager”.

There are around sixteen Extras in total, but you can expect this number to grow fairly rapidly. We are proud that Skype have chosen to include our product Skylook in the first Skype Extras Manager release.

Here is what the Extras Manager looks like:

Skype Extras Manager

Skype has been very strong on third party support for quite some time now. Around two years ago they released the Skype Public API, providing the ability for third parties to hook into most of Skype’s features. Since then they have improved the API and built other mechanisms on top of this, including the easier-to-program Skype4Com, and now the Extras Manager.

We see Skype’s emphasis on nurturing a third party developer ecosystem as one of its key strengths.

Extras Manager’s strengths (compared to the previously existing APIs) are:

  • It provides much greater exposure for third party extensions to Skype
  • It allows much deeper integration than has been possible previously – with the ability to add menu options to Skype’s menus and embed functionality so that it feels “as one” with the Skype user interface

Skype 3.0 Beta is a free download from the Skype web site but is currently only recommended for experienced/advanced users. If you rely on Skype for your day-to-day activities it may be best to hold off for a while.

The Extras Manager is available from the “Tools > Do More” menu item in Skype. NOTE: When you first run Skype 3.0, this menu item may be greyed out. If it is, just wait a few seconds and click the “Tools” menu again. Extras Manager items are retrieved from a web server and can take a few seconds to appear.

When you run an Extra for the first time, it is retrieved from Skype’s servers and run locally on your PC. Subsequent runs are, of course, run directly from the files previously copied to your PC.

All in all, a very interesting and compelling release, and that’s just the Beta! Exciting times ahead for Skype and their growing third-party army.