Features exclusive to Skylook 2.0     

Skylook 2.0 is our premium edition of Skylook. Skylook 2.0 offers loads of advanced features, and deep integration with Skype. If you are a heavy Skype and Microsoft Outlook user, this is the version for you.

The following advanced features are only available in the Skylook 2.0 edition:

  • Record Skype calls to WMA.
  • Anti-drift (advanced synchronization of call parties.
  • Record Skype calls to WAV and other formats.
  • Configurable bitrate to trade off quality for file size.
  • Optionally record calls to high quality 48kHz PCM, with each side of the call in a separate WAV file for professional podcasting.
  • Automatically record all calls, or choose to manually record individual calls.
  • Choose to store recordings in any Outlook folder, or store them in a directory on your hard disk.
  • Stop or Pause recording mid-call.
  • Call Recording Panel (With Office look and feel)
  • Convert incoming Skype voice mail messages to WAV and other formats
  • Automatically forward voice mail messages to other email addresses.
  • Receive alerts via SMS or phone when important appointments are due.
  • Receive an SMS alert when any Outlook reminder pops up while you are away from your PC.
  • Receive alerts via SMS or phone when important contacts come on-line.
  • Get Skype IMs forwarded to SMS or your phone when you are away from your PC.
  • Have important emails read to you over your phone when you are away from your PC.
  • Get important emails forwarded to SMS when you are away from your desk.
  • Get Skype voice mail messages or Skylook Answering Machine messages forwarded to your phone when you are away from your desk.
  • Optionally press “1″ on your phone to call the sender of any forwarded message, via Skype.
  • Automatic inclusion of IDD code (’+’ or ‘00′) on all numbers if not explicitly included
  • Take notes about each Skype call during and/or after the call.
  • Record Skype calls, Skype voice mail, IMs and Outgoing SMS to the Outlook Journal.
  • Archive outgoing SMS messages
  • Choose on-line contacts to show first in the toolbar
  • You can try Skylook 2.0 for 14 days for free when you upgrade. Download your 14 day trial of Skylook 2.0.

    How to tell which version of Skylook you currently have installed     

    To find out what version of Skylook you have installed, simply follow these steps:

    • In the Skylook menu bar, click on Help (the drop down arrow on the right hand side of the blue circle with the question mark inside it icon)
    • Click on  About Skylook (as shown below):

    • On the About Skylook window, the version you have installed is shown as the value next to “Skylook Version:” (as shown below):

    Licensing     

    When you purchase Skylook, you get the Skylook license forever. You also receive:

    • 12 months of Technical Support Cover (from date of purchase)
    • 12 months of Future Software Updates Protection (from date of purchase)

    For example: if you purchased Skylook 2.0 on 1 July 2009, you receive Technical Support Cover & Future Software Updates Protection for 12 months until 1 July 2010.

    After you have your Skylook license for 12 months, you have the option to renew your Technical Support Cover & Future Support Updates Protection.

    Renew another 12 months of Technical Support Cover & Future Support Updates Protection – only $USD 26.95:

    Alternatively, upgrade to our Skylook Elite license and receive Updates for Life, 3 Years Support, use on up to 3 PCs (standard license is single PC only):

    Skylook Elite

    Contact us at licensing@skylook.biz if you have any questions regarding licensing.

    * Skylook Technical Support Cover includes 4 separate 15 minute Technical Support Incident Vouchers (TSIVs). A minimum of one TSIV is used per Technical Support Incident. TSIVs expire 12 months after the purchase date whether they have been used or not.

    Skylook Update     

    New Skylook 2.0 Update (2.0.3.119) Available
    We’ve improved Skylook and we recommend you update your copy.

    Click here to download

    NOTE: This release provides compatibility with Skype 5.1, so if you use Skype 5.1, or plan to, please update as soon as possible.

    You can see the new features and improvements in this release, as well as the improvements made in prior versions by clicking here. (You can also download prior versions from this page).

    (Note regarding the Skylook update: We recommend all users update. If you purchased Skylook 2.0 within the last twelve months, or if you purchased a Skylook Elite license, this update is free and will continue to operate with your existing serial number. If you purchased Skylook 2.0 more than twelve months ago, you can get this update and another twelve months worth of updates by purchasing a Skylook Upgrades Pack (you will be prompted to do this automatically when you run the installer). If you haven’t purchased Skylook 2.0, but are in the middle of your free 14 day trial, your trial period will not be affected by the update. If you haven’t purchased Skylook 2.0 and your trial has finished but you are continuing to use the free functionality, that free functionality will continue to operate after the update).

    Skylook Testimonials

    “I congratulate you on your program! This implementation rocks!” – Karsten Gerhardt – www.3si2.com

    “Superb product. It makes my audio recording so easy it is unreal!” – David Chriscole

    “There’s no way I can do without Skylook” – Ruud Hein – www.ruudhein.com

    “Your software is fantastic” – David Brown – www.dbrownmanagement.com

    “It skypefies Outlook and it’s awesome.” – Michael Arrington – www.techcrunch.com

    “Skylook is a wonderful productivity enhancement. I’ve been using a competitor’s Skype recorder for my phone consultations, but the quality, beautiful design, and intuitive features of yours won me over. Skylook even enhances Outlook in ways that have nothing to do with Skype. For instance, I like that whenever you’re reading an e-mail message, the Skylook toolbar displays the name of the contact, with a drop-down menu of various options, such as creating a new appointment with that contact.” – Michael Ray Brown – Story Sense

    “W….O….W!!! If ever there was a software upgrade you ‘must’ get if you even dream you might want to use Skype… THIS IS IT!” – Lee Hopkins – leehopkins.net

    “You guys definitely have the best technical support in the business” – Michael Ray Brown – Story Sense

    “I’ve been using Skylook since version 1.x, and I’m thoroughly impressed with it – the product is excellent and the support is as good, if not better (in the rare event that you need it). I would highly recommend this to all Skype users who use Outlook.” – Rob Iles, UK

    “A fantastic product!” – Rick Blaisdell – www.mailmethods.com

    “Many, many, many thanks for your stellar customer support.” – Kaelin Kelly – Online Skype Classes

    “If you use Skype… Skylook is a must have extension.” – David Anderson – www.grupo-utopia.com

    “Skylook, which records Skype conversations in the MP3 format, has become a mainstay for me.” – Howard Wolinsky – Chicago Sun-Times

    “I was really impressed with the support and overall good attitude this company has with me as first a beta user and now a paying customer, and I thought it was very refreshing that they listen to their customers requirements and suggestions…the American software vendors that I am use to dealing with could learn a thing or too from the good software folks down under at Skylook” – Kyle Jones – St.Petersburg, Florida USA

    “I love your product.” – Ryan Bradshaw – www.buildstar.com

    “…an indispensable utility for Skype” – Mike Strock – www.myhomeoffice.org

    “I wish all software products had the support that you provide!” – Federico Chan

    “A dream for podcasting with supreme audio quality and variable output options” – James Woodcock – www.jameswoodcock.co.uk

    “Fantastic product by the way. It has really improved the way I work and communicate with people throughout the day.” – Managing Director, Maylane Polska – www.maylane.com

    “Great work on Skylook and the latest update.” – Chris Saad – www.faradaymedia.com

    “Wow — this works like a charm… Really nice interface, too” – Regina Nuzzo – Freelance Science Journalist

    “Top Skype add on … can’t think of anything I’ve come across for Skype that is better.” – Adam Davies – www.justhom.com

    “Skylook used to be a tool to use Skype from Outlook. Now it is more than that. It is a tool that lets Outlook leverage Skype. … Brilliant.” – Mark Cohen – beingmarkcohen.com

    “The Skylook software is just amazing!” – Oliver Staudenmann – www.team14.info

    Skylook 2.0 Change History     

    2.0.3.21 Changes

    Skylook now has German Language support. Other languages will be added over the coming months.

    Full Windows 7 & Windows Vista Support.

    Support for recording calls and voice mails to WMA (Windows Media Audio) format.

    Anti-drift on call recording. (Keeps both sides of the call in sync, even if microphone and speaker hardware devices run at slightly different rates).

    Improved recording reliability.

    Better performance when navigating through emails and contacts in Outlook, particularly when connected to an Exchange Server.

    Support for all Outlook phone numbers (previously only supported Business, Home and Mobile).

    Fixed: Alerts via SMS failed if the SMS text contained non-ASCII Unicode characters.

    Fixed: When making calls to BCM contacts, error messages would be shown on call completion or when closing the contact window.

    Fixed: Incorrect warning window appeared when starting conversion of voice mail recording.

    2.0.2.1 Changes

    Fixed: On rare occasions, incorrect phone numbers were displayed in the Skylook toolbar in the Contact window

    Fixed: Under rare circumstances, Outlook security messages were shown after a call was recorded

    Fixed: Unable to record calls on Windows Vista

    Fixed: Incorrect Version No was shown in Control Panel>Add/Remove Programs.

    Fixed: Skylook interfered with entry of multi-byte character set text in Outlook 2007.

    2.0.1.64 Changes

    First release as part of Skype Extras Manager

    2.0.1.61 Changes

    Support for Skype 3.0

    Skylook Update     

    New Skylook 2.0 Update (2.0.3.21) Available
    We’ve improved Skylook and we recommend you update your copy by clicking here.

    You can see what the improvements are by clicking here.

    (Note: We recommend all users update. If you previously purchased Skylook 2.0, this update is free and will continue to operate with your existing serial number. If you haven’t purchased Skylook 2.0, but are in the middle of your free 14 day trial, your trial period will not be affected by the update. If you haven’t purchased Skylook 2.0 and your trial has finished but you are continuing to use the free functionality, that free functionality will continue to operate after the update).

    Skylook Testimonials

    “I congratulate you on your program! This implementation rocks!” – Karsten Gerhardt – www.3si2.com

    “Superb product. It makes my audio recording so easy it is unreal!” – David Chriscole

    “There’s no way I can do without Skylook” – Ruud Hein – www.ruudhein.com

    “Your software is fantastic” – David Brown – www.dbrownmanagement.com

    “It skypefies Outlook and it’s awesome.” – Michael Arrington – www.techcrunch.com

    “Skylook is a wonderful productivity enhancement. I’ve been using a competitor’s Skype recorder for my phone consultations, but the quality, beautiful design, and intuitive features of yours won me over. Skylook even enhances Outlook in ways that have nothing to do with Skype. For instance, I like that whenever you’re reading an e-mail message, the Skylook toolbar displays the name of the contact, with a drop-down menu of various options, such as creating a new appointment with that contact.” – Michael Ray Brown – Story Sense

    “W….O….W!!! If ever there was a software upgrade you ‘must’ get if you even dream you might want to use Skype… THIS IS IT!” – Lee Hopkins – leehopkins.net

    “You guys definitely have the best technical support in the business” – Michael Ray Brown – Story Sense

    “I’ve been using Skylook since version 1.x, and I’m thoroughly impressed with it – the product is excellent and the support is as good, if not better (in the rare event that you need it). I would highly recommend this to all Skype users who use Outlook.” – Rob Iles, UK

    “A fantastic product!” – Rick Blaisdell – www.mailmethods.com

    “Many, many, many thanks for your stellar customer support.” – Kaelin Kelly – Online Skype Classes

    “If you use Skype… Skylook is a must have extension.” – David Anderson – www.grupo-utopia.com

    “Skylook, which records Skype conversations in the MP3 format, has become a mainstay for me.” – Howard Wolinsky – Chicago Sun-Times

    “I was really impressed with the support and overall good attitude this company has with me as first a beta user and now a paying customer, and I thought it was very refreshing that they listen to their customers requirements and suggestions…the American software vendors that I am use to dealing with could learn a thing or too from the good software folks down under at Skylook” – Kyle Jones – St.Petersburg, Florida USA

    “I love your product.” – Ryan Bradshaw – www.buildstar.com

    “…an indispensable utility for Skype” – Mike Strock – www.myhomeoffice.org

    “I wish all software products had the support that you provide!” – Federico Chan

    “A dream for podcasting with supreme audio quality and variable output options” – James Woodcock – www.jameswoodcock.co.uk

    “Fantastic product by the way. It has really improved the way I work and communicate with people throughout the day.” – Managing Director, Maylane Polska – www.maylane.com

    “Great work on Skylook and the latest update.” – Chris Saad – www.faradaymedia.com

    “Wow — this works like a charm… Really nice interface, too” – Regina Nuzzo – Freelance Science Journalist

    “Top Skype add on … can’t think of anything I’ve come across for Skype that is better.” – Adam Davies – www.justhom.com

    “Skylook used to be a tool to use Skype from Outlook. Now it is more than that. It is a tool that lets Outlook leverage Skype. … Brilliant.” – Mark Cohen – beingmarkcohen.com

    “The Skylook software is just amazing!” – Oliver Staudenmann – www.team14.info

    Skylook 2.0 Change History     

    2.0.3.119 Changes

    Fix to problem with Skype 5.1 crashing on startup

    2.0.3.118 Changes

    Compatibility with Skype 5.1

    Fixed display issues on systems set to “Large Fonts”

    2.0.3.117 Changes

    Prevent items from getting stuck in the Outbox (affected Office 2010 only)

    2.0.3.116 Changes

    Fixes for compatibility with Office 2010

    2.0.3.115 Changes

    Fix to “garbling” of this side audio recording on some Windows 7 and Vista PCs

    Skype 5 compatibility

    Alert search text now works for recipients

    2.0.3.112 Changes

    Fixed issue where warning would appear repetitively, and flicker, when no audio detected.

    2.0.3.110 Changes

    Fixed issue where “Close Skylook” button would close Outlook.

    Fixed issue with toolbar contacts and other buttons not being refreshed correctly after “Close Skylook” and “Start Skylook” are clicked.

    2.0.3.109 Changes

    Added Skype 4.2 support.

    2.0.3.108 Changes

    Added Windows 7 support.

    Fixed problem where phone call item was sometimes attached to the wrong contact if more than one contact had the same phone number.

    Fixed problem with audio playback via the answering machine on some Vista PCs.

    Fixed problem recording other side of a call when a surround speaker system (5.1 or 7.1) is used.

    Better reporting of errors if internal recording problems occur.

    2.0.3.105 Changes

    Fixed problem recording conversations using Skype 4.1 on Vista.

    2.0.3.103 Changes

    Recording improvements – now more reliable on lower end or overloaded computers.

    2.0.3.102 Changes

    Fixed bug that can cause recordings to be corrupted if neither side of the call is using 48KHz internal audio.

    2.0.3.101 Changes

    Fixed bug that can cause Outlook to hang when making a call, if using Skype Version 4.

    2.0.3.100 Changes

    Fixed bug that creates extraneous “partlist” chat messages in the inbox.

    2.0.3.99 Changes

    Fixed bug that crashes the latest Skype (4.0.0.206) whenever a call starts.

    Fixed bug that caused the hand-holding connection wizard to keep appearing whenever Skylook is started even after connection has been established.

    2.0.3.98 Changes

    Recording compatibility for latest 3.8 and 4.0 Skype versions on more Vista PCs (those supporting the latest Vista audio APIs [WASAPI] in native mode – e.g. Dell Inspiron 1525).

    2.0.3.95 Changes

    Skype 4.0 compatibility.

    2.0.3.91 Changes

    Fixed bug causing duplicate voice mails in inbox for calls from undisclosed numbers.

    Fixed bug causing keyboard interruptions on Outlook 2007 when Skype is not running.

    2.0.3.90 Changes

    Fixed bug causing popping and clicking in raw audio recording on some PCs.

    Fixed bug causing problems when incoming calls received, on PCs running Outlook connected to MS Exchange.

    2.0.3.89 Changes

    Compliance with latest Skype Certification requirements.

    Now defaults to recording both sides of all calls on installation.

    2.0.3.85 Changes

    Fixed problem with answering machine sound playback when using some USB phone devices on Skype 3.8 or later.

    2.0.3.84 Changes

    Fixed problem with warbly, choppy recording when using some USB phone devices on Skype 3.8 or later.

    2.0.3.83 Changes

    Recording now works correctly when using the Skype 3.8 release.

    Improved name and email address resolution for “To” field (recipients) on conversation items.

    2.0.3.78 Changes

    Recording now works correctly when using the Skype 3.6 Beta release.

    Fixed User Interface glitches when running with large fonts.

    Fixed problem with icons not appearing in lists and trees.

    Can now dial contacts that use custom Outlook forms.

    2.0.3.73 Changes

    Added ability to stop Skylook without closing Outlook.

    Added option to prevent Skylook starting automatically when Outlook starts.

    Now compatible with latest BCM release.

    Added option to play periodic beep to other party when recording is taking place.

    Fixed bug preventing use of “Business 2″ phone number.

    2.0.3.66 Changes

    New connection wizard to minimize problems connecting to Skype first time (i.e. when Skype prompts for permission.)

    Improvements to reliability of VoiceMail playback from the inbox.

    Remove comments within square brackets from phone numbers before dialing .

    Don’t start Skype when Outlook starts (except when necessary to check subscription validity).

    Bug Fix: Outlook 2007 problem with entry of text in emails when using a multi-byte character set (e.g. Russian) (NOTE: problem still exists for users with Skype DRM-based subscriptions.

    Improved/clarified Stop button behavior.

    2.0.3.50 Changes

    New Feature: Optional automatic creation of Outlook journal entries for calls, voice mail, text chat messages and SMS.

    New Feature: Improved control over which items are stored in Outlook and which are not (see the “Folders” tab in the options window).

    Contacts which have no Full Name and no “File As” name are now shown using their Company Name if the Company Name is set.

    Recognizes phone extensions in Outlook phone numbers and does not try to dial the extension.

    Bug Fix: Alerts and Forwarding: Sometimes forwarded voice mails were truncated

    2.0.3.40 Changes

    Options Window: Screen Reader compatibility.

    2.0.3.38 Changes

    Audio file names for recordings now include the name of the caller/callee.

    Additional German translations.

    Links to web site now go to language-specific pages (German only at this stage) instead of always going to English pages.

    Now uses MP3 by default on Vista (instead of WMA).

    Fixed: Skylook toolbar would sometimes not appear after closing Outlook and restarting.

    2.0.3.31 Changes

    Skylook now offers a transcription option for recorded calls – links have been added to the product to provide easy access to the transcription web page

    Fixed: Skylook would occasionally hang on first startup (i.e. before the Skype security dialog appeared)

    2.0.3.27 (Hot Fix Release) Changes

    A “Warbling” effect has been noticed in call recording since the release of 2.0.3.21 (dependent on recording device used). Changes have been made to prevent this.

    Fixed: Notes were not being saved on recorded calls (unless notes were updated after the call).

    Fixed: No synchronisation of toolbar to messages/contacts in non-default Outlook PST files.

    In rare cases, Skylook caused crashes in Outlook 2007. Changes have been made to prevent this.

    2.0.3.21 Changes

    Skylook now has German Language support. Other languages will be added over the coming months.

    Full Vista Support.

    Support for recording calls and voice mails to WMA (Windows Media Audio) format.

    Anti-drift on call recording. (Keeps both sides of the call in sync, even if microphone and speaker hardware devices run at slightly different rates).

    Improved recording reliability.

    Better performance when navigating through emails and contacts in Outlook, particularly when connected to an Exchange Server.

    Support for all Outlook phone numbers (previously only supported Business, Home and Mobile).

    Fixed: Alerts via SMS failed if the SMS text contained non-ASCII Unicode characters.

    Fixed: When making calls to BCM contacts, error messages would be shown on call completion or when closing the contact window.

    Fixed: Incorrect warning window appeared when starting conversion of voice mail recording.

    2.0.2.1 Changes

    Fixed: On rare occasions, incorrect phone numbers were displayed in the Skylook toolbar in the Contact window

    Fixed: Under rare circumstances, Outlook security messages were shown after a call was recorded

    Fixed: Unable to record calls on Windows Vista

    Fixed: Incorrect Version No was shown in Control Panel>Add/Remove Programs.

    Fixed: Skylook interfered with entry of multi-byte character set text in Outlook 2007.

    2.0.1.64 Changes

    First release as part of Skype Extras Manager

    2.0.1.61 Changes

    Support for Skype 3.0

    Skylook 1.5 Change History     

    1.5.3.240:
    Fixed problem that was causing Outlook to crash when recording calls using Skype 3.0.

    Fixed problem preventing calls to Outlook contacts from the contact window in Outlook 2007.

    1.5.3.232:
    Fixed issue preventing entry of text in Outlook 2007 when using a multi-byte character set.

    1.5.3.230:
    Resolved issue with Skylook answering machine audio when used with Skype 2.6 Beta. NOTE: 1.5.3.230 will only work correctly with Skype 1.3 – 2.5, and Skype 2.6.0.105 or later.

    1.5.3.229:
    Resolved issue with Skylook recording when used with Skype 2.6 Beta. NOTE: 1.5.3.229 will only work correctly with Skype 1.3 – 2.5, and Skype 2.6.0.105 or later.

    1.5.3.228:
    Resolved issue where Skylook slows down dramatically after a long period of use.

    Resolved issue with Answering Machine audio when using Skype 2.6.

    Resolved issue with Purchasing wizard not connecting properly to the Purchasing Server.

    1.5.3.227:
    Resolved issue where some calls were treated incorrectly as “failed” calls.

    More reliable initial configuration of recording to remove the need to perform manual configuration steps on some PCs.

    1.5.3.226:
    Fixed recording bugs that occurred when using Skype 2.6.

    1.5.3.225:
    Support for recording when using Skype 2.6.

    1.5.3.223:
    Fixed bug in “New Conversation” dialog when multiple contacts are selected.

    1.5.3.221:
    Greatly improved performance on PCs with many Outlook contacts and/or many Skype contacts.

    1.5.3.218:
    Support for PCs with Multibyte Windows (e.g. Chinese) installed.

    1.5.3.211:
    Fixed problem causing hang when using Skype 2.5 Beta.

    1.5.3.210:
    Fixed call answering issue when using Skype 2.5 Beta.

    Skylook 1.5.3.240     

    ***New 1.5 update available (free to 1.0 and 1.5 customers)***

    The latest release of Skylook 1.5 is 1.5.3.240 (released December 19 2006).

    IMPORTANT: You must update to Skylook 1.5.3.240 if you are running, or intend to upgrade to, Skype 3.0.

    To see what is different compared to your current version, click here.

    ***OTHER UPGRADE NEWS***

    Skylook 2.0 is now available.

    Key benefits compared to 1.5:

    • Increased Recording flexibility – e.g. alter bitrate and format; split parties; start/stop/pause.
    • Receive alerts via SMS or phone when important appointments are due.
    • Have important emails read to you over your phone when you are away from your PC.
    • Automatically forward voicemails to a phone or any email address.
    • Lots of other alerting and forwarding options.
    • Take notes on each call during or immediately after the call.
    • Increased Conversation storage flexibility – e.g. save to hard disk or alternative Outlook folder.
    • Choose which contacts to show first in the toolbar.
    • Improved user interface – Office 2007 look and feel.
    • Click here for a complete feature comparison.
    • Click here for a comprehensive feature description.

    Example screenshots
    New Recording Monitor

    Recording Options

    Pricing Details

    Pricing details for Skylook 2.0 are on our purchase page.

    If you own a Skylook 1.0 or 1.5 license you are entitled to a discount when you upgrade to Skylook 2.0. For recent purchasers (i.e. August 1 2006 or later), this discount is equivalent to a refund on your 1.5 purchase (approximate, due to currency fluctuations). To get your discount coupon, click here.

    Skylook 1.5 will continue to be sold and supported at existing prices. We are keeping this option open for people who don’t need the additional features in 2.0, and don’t want to pay for an upgrade to 2.0.

    Download Details

    You can try the full Skylook 2.0 functionality free for 14 days by downloading it from here. (Note: You get 14 days free even if your 1.5 free days have expired and you have not purchased a 1.5 license).