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Maintenance
The following is included with each Skylook 2.0 license purchase:
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12 months of Skylook Technical Support (from the date of purchase)
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12 months of Skylook Software Upgrades (from the date of purchase)
For example: if you purchased Skylook 2.0 on 1 July 2007, you would receive Skylook Technical Support & Skylook Software Upgrades on that license for 12 months until 1 July 2008.
You are welcome to keep using your current Skylook 2.0 license for as long as you like without renewing your Skylook Technical Support, and Skylook Software Upgrades. If you chose to do this, you won’t receive any Skylook Technical Support or Skylook Product Upgrades once your initial 12 month period has expired.
We have made it easy to renew your Skylook Technical Support and Skylook Software Upgrades via Skylook Technical Support, and Skylook Software Upgrades Packs. These packs will provide each of your Skylook licenses with a fresh 12 months of Technical Support and Software Upgrades from the date of purchase.
Save with this 2 in 1 pack
Technical Support & Software Upgrades
*Price per computer
Buy Now €34.95
This 2 in 1 pack includes:
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4 technical support incidents in the next 12 months with a guaranteed 24 hour response*
If you get stuck with Skyloook, simply send an email to our support team at skylook@skylook.biz. Our support team will get back to your enquiry within 24 hours of you sending an email (even over weekends!)
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12 months of all minor and major Skylook Software Upgrades.
As Skylook evolves, you will be keep up to date with all the latest features. Product upgrades include new and improved Skylook features, enhancements, Skype comptability (as Skype evolves Skylook is adapted to be fully compatible).
As a Skylook Elite Customer you get: |
Or, you can purchase only the cover you require
Technical Support
If you require Skylook Technical Support for the next 12 months but don’t want Skylook Software Upgrades:
*Price per computer
Buy Now €19.95
The Techical Support pack includes:
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4 Skylook Technical Support incidents in the 12 months from your purchase date*
If you get stuck with Skylook, simply send an email to our support team at skylook@skylook.biz.
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24 hour response.
Our support team will get back to your enquiry within 24 hours of you sending an email (even over weekends!)
Skylook Upgrades
If you want to keep receiving Skylook Software Upgrades for the next 12 months but don’t require Skylook Technical Support:
*Price per computer
Buy Now €19.95
The Skylook Upgrades Pack includes:
- 12 months of all minor & major Skylook version 2.0 software upgrades.
As Skylook evolves, you will be keep up to date with all the latest features. Product upgrades include new and improved Skylook features, enhancements, Skype comptability (as Skype evolves Skylook is adapted to be fully compatible).
Contact us at skylook@skylook.biz if you have any questions regarding Skylook 2.0 maintenance.
* Skylook Technical Support cover includes 4 separate 15 minute Technical Support Incident Vouchers (TSIVs). A minimum of one TSIV is used per Technical Support Incident. TSIVs expire 12 months after the purchase date whether they have been used or not.