What to do if the other side of the Skype call is not recorded…     

If your recording contains your voice but not the other side of the call, check the following:

  • Go to “Tools > Options” in the Skylook Toolbar. Click the “Recording” tab and make sure both options labelled “Record all voices” are checked.
  • If you have other Skype recording products installed, try temporarily uninstalling them. Some Skype recording products are known to interfere with Skylook recording.