Summary of Skylook 2.0 Product

This section gives a complete picture of the Skylook 2.0 product, including features introduced in 1.0, 1.5 and 2.0.

Skylook 2.0 performs the following services. Features new to 2.0 are shown in italics:

Communicate with Outlook contacts on Skype:

• Call Outlook contacts or PCs using Skype.
• Send SMS messages to Outlook contacts.
• Send instant messages to Outlook contacts.
• Answer incoming calls directly from Outlook.
• Reply to instant messages with email and vice-versa.
• Reply to voice mails with a call, email, instant message or SMS.
• Click an email message then click a button to call or IM the email sender.
• Click an appointment then click a button to call or IM an attendee.

Record Skype Calls:

• Record Skype calls to MP3 or other audio formats.
• Record incoming and outgoing calls.
• Record Skype-to-Skype, SkypeOut, SkypeIn and conference calls.
• Choose to record just your side or both sides of the call.
• Configurable bitrate to trade off quality for file size.
• Optionally record calls to high quality 48kHz PCM, with each side of the call in a separate WAV file for professional podcasting.
• Automatically record all calls, or choose to manually record individual calls.
• Choose to store recordings in any Outlook folder, or store them in a directory on your hard disk.
• Pause recording mid-call.

Alerts:

• Receive alerts via SMS or phone when important appointments are due.
• Receive alerts via SMS or phone when important contacts come on-line.

Forwarding:

• Get Skype IMs forwarded to SMS or your phone when you are away from your PC.
• Have important emails read to you over your phone when you are away from your PC.
• Get important emails forwarded to SMS when you are away from your desk.
• Get Skype voice mail messages or Skylook Answering Machine messages forwarded to your phone when you are away from your desk.
• Optionally press “1″ on your phone to call the sender of any forwarded message, via Skype.

Answering Machine / Voice Mail:

• Answer calls automatically with a Skype Answering Machine built into Outlook.
• Screen/Monitor Skype calls from your PC or from your phone.
• Convert incoming Skype voice mail messages to MP3 or other formats.
• Permanently archive voice mail messages.
• Forward Skype voice mail messages to others.
• Automatically forward voice mail messages to other email addresses.

Extended inbox:

• Receive Skype voice mail messages in the Outlook inbox.
• Get missed Skype text chat messages in the Outlook inbox.
• Get missed calls in the Outlook inbox.

Follow-up Management:

• Mark Skype voice mail, instant messages and calls as “unread”.
• Flag voice mail, instant messages and calls.
• Categorize voice mail, instant messages and calls.
• Move voice mails, instant messages and calls to folders.

Annotate and archive Skype Calls:

• Take notes about each Skype call during and/or after the call.

Archive all communications:

• Archive all communications including Skype calls, Skype voice mail, IMs and SMS.
• Archive and backup audio recordings of all calls.
• Archive all instant messages to a special Outlook folder, just like email.

Contact Management:

• Synchronize your Outlook contacts with your Skype contacts.
• Review all communications with a contact in one place, including Skype calls, IMs and email.
• See who is on-line without leaving Outlook.
• Review contact details for incoming callers.